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No More Alpha Amplifier Support | Radioaficion Ham Radio

No More Alpha Amplifier Support

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No More Alpha Amplifier LEGACY SupportI guess the headline should read, "No More Alpha Amplifier LEGACY Support".

Quoted from the RF Concepts Website:  "For over 44 years, we've continued to support every product we've built. In our newsletter dated March of 2013, we spoke of how difficult it is to find many of the parts that were used in our legacy amplifiers.  It's also difficult to provide phone support and repair services for amplifiers that haven't been built in over 10 years.

We will continue to provide support for the 9500, 9510, 8410, 8406, 45xx, 2100 and the 2000 products.

We will not be ordering any more parts, or providing any more support (other than the parts in stock on the website, and the information available on the website) for the legacy products.  This means, if a part is listed in stock on the website, and there is actually stock in house, we will gladly sell it to you.  But, when the parts are gone, they're gone."

 

I don't like this.  At all.  And for many reasons.  Here's just a few...

"we spoke of how difficult it is to find many of the parts that were used in our legacy amplifiers".

My answer to that is do they really know how difficult it is/was for any Ham to afford their amplifiers, just so they could deem them obsolete 10 years later?

"We will continue to provide support for the 9500, 9510, 8410, 8406, 45xx, 2100 and the 2000 products".

Well, good!  Since you're not supporting any of your legacy products over 10 years old, why would I spend the money to buy something today that WILL be a "legacy" product in a few years and won't be supported?

I guess that makes my Alpha 87A a devalued dinosaur.  If it breaks, they won't repair it.  How worthless did it just become?  Why would I buy an 9500 Alpha amplifier when in a few years they could do the same thing, render it obsolete and worthless?

Phooey.

I don't know if they're in trouble.  I don't know if they've temporarily lost their minds.  I don't know if they just don't understand the ramifications of their decision, but I do know this; you surely have lost ANY potential future sale(s) with this Ham!

http://www.n0un.net/2013/12/no-more-alpha-amplifier-support/

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